Showing posts with label TBS. Show all posts
Showing posts with label TBS. Show all posts

Friday, August 1, 2014

Redux: Visualizing the Entire TBS Policy Suite

by Nick Charney RSS / cpsrenewalFacebook / cpsrenewalLinkedIn / Nick Charneytwitter / nickcharneygovloop / nickcharneyGoogle+ / nickcharney

Last week I shared a visualization of the Treasury Board Policy Suite that I put together (See: The Web of Rules: Visualizing the Entire Treasury Board Policy Suite). I didn't have the time to write it up properly but in the spirit of the Internet I thought I'd just throw it out there and do some spaghetti testing. The visualization garnered some significant attention and a bunch of questions from people trying to parse what it all means. This week I wanted to share the next iteration of the visualization (v.2), explain how I put it together and elaborate on some of my key takeaways and next steps.

Version 2: TBS Policy Suite

But first, as a reminder, this is how the TBS website characterizes the policy suite:



... and here is what it actually looks like. You will note that this version has a swanky legend and that the size of a particular instrument is now reflective of the number of connections it has to other instruments (tip: click the three dots in the centre of the visualization to expand the viewing pane, or click here to open it in another tab).



How I put it together

First, I signed up for a free Kumu.io account.

Second, I painstakingly clicked on each of the 273 policy instruments listed on the TBS website and manually connected each instrument to the other instruments listed under the 'related instruments' section on the right hand side of the page.


Third, I made sure to colour code each type of instrument (e.g. framework, policy, standard, directive and guideline) differently.

Fourth, I let Kumu do the rest. Where the instruments are located on the map and the distance between them is a function of the software itself.  While there are obviously some ways to tweak proximity and weighting, I haven't manipulated the data in any way that would unduly shift or bias it's emphasis. The folks at Kumu have been working with me to improve the overall quality of the visualization and I can assure you they have no bias one way or another about what it shows, only that it shows well.

Caveats

I've gotten a couple of comments about how some of the instruments have been moved elsewhere (e.g. National Joint Council) but my approach has been to work strictly with the information posted on the TBS website. I had to draw some boundaries around the scope of the work, those are them.

While I've managed to export, clean, import and rebuild the visualization in a way that improves its overall quality, there may still be some elements of human error. If you see something that's amiss, please let me know and I will look into it.


Key takeaways

The policy suite 'as is' bears no resemblance to the official artist rendering. The former lacks the sense of balance, coherence and wrap around support that the latter somehow conveys so clearly (and incorrectly). I don't have an explanation for this and I doubt that there is anything sinister at play here. It's as likely to be the result of best laid plans being twisted over time, sprinkled with with extenuating circumstances, mandate creep and a culture that papers over problems with more paper.

Given that we now have a clearer picture of what's actually at play within the policy suite, it's far less surprising that our culture is what it is. The most prominent instruments are (in order, based on the number of connections):

  1. Policy on Government Security (88 references)
  2. Policy on Internal Control (71 references)
  3. Policy on Management of Information Technology (59 references)
  4. Policy on Privacy Protection (56 references)
  5. Policy on Information Management (55 references)

That said, any attempt to improve the web of rules needs to not only consider the number of relationships between instruments but the complexity of the interrelated contents within them. One of the distinct advantages of this visualization is that it makes a strong case for a complete policy reset; it can help illustrate that incremental reductions to the web of rules can take us only so far. It can be used to model the magnitude of the actual effects of reductions on the web itself. Besides, while de-linking one instrument from another or removing an instrument altogether may reduce the overall complexity of the web, it will accomplish little if we simply give into the temptation to shift its contents into another instrument. Let's avoid the policy shell game.

The model also helps drive home the case for mandatory reviews of policy instruments at regular intervals to ensure that they reflect the realities of the context within which they are being applied and not only the realities within which they were originally written. Any new approach needs to be cradle-to-cradle.


Next Steps

  1. Constant improvement: if you see something that can improve my work, let me know.
  2. Collaboration: I'll be at CodeFest in a couple of weeks sporting this visualization and the dataset I built to produce it.
  3. Education: I'll be meeting with some of the officials at Treasury Board to walk them through the model and methodology; and hopefully whatever else we build at CodeFest.
  4. Historical analysis: I'm contemplating working on a companion piece that shows how the suite has evolved over time. 
  5. Positive Spillover: I'm looking for other applications of my methodology.
If you are interested in any of the above, please let me know. I'm heading on vacation for the week. I'll still be plugged in but corresponding at a far more casual pace.

Cheers

Friday, July 25, 2014

The Web of Rules: Visualizing the Entire Treasury Board Policy Suite

by Nick Charney RSS / cpsrenewalFacebook / cpsrenewalLinkedIn / Nick Charneytwitter / nickcharneygovloop / nickcharneyGoogle+ / nickcharney

Here's the deal. This post is to the point and factual. It's short on commentary and long on crunchy bits to chew on. I've wanted to visualize the Treasury Board Policy Suite for a long time but I didn't know how. I've talked to a lot of people about the challenge, then I bumped into Sarah Chan who told me about Kumua relatively new piece of software; none of this would have been possible without her pointing me in the right direction. Thanks Sarah.

The Treasury Board Policy (TBS) Suite

If you aren't familiar with the TBS policy suite you can find it here; essentially it represents everything public servants need to comply with rule wise. It's often called the web of rules and after visualizing it, I can see why.

The web of rules constitutes:
Meaning that all total, the web of rules is made up of 273 distinct documents that (mostly) relate to one another and need to be considered in tandem. If you take the time to look at any individual framework, policy, directive, standard or guideline online you will see that there is a section on each of their webpages that show you what other frameworks, policies, directives, standards or guidelines you need to read in conjunction with them. Hence, the web of rules. The whole thing is incredibly complicated, but luckily TBS has a great graphical representation of the 'constantly evolving' policy suite (click to enlarge):



And, according to the TBS website, the above diagram:
"... presents the structure and the organization of the evolving Treasury Board (TB) policy suite. The policy instruments will be organized as a cascade of instruments within policy frameworks in key management areas: People; Compensation; Information and ; Technology; Financial Management; Assets and; Acquired Services; Service; and Governance and Expenditure Management:"
Only it doesn't ... at least not when you painstakingly (manually) verify the relationships between all 273 documents by hand using software that can calculate and visualize the actual relationships between them. When you do that, you get something that look more like this:

Now, given that I have never tried to embed a Kumu visualization before, if the above embed didn't work click here, or try opening it in a different window or just drop me a line. Note: there are 3 little dots between the description as the visualization that will expand the visualization while collapsing the description.

If you can see the visualization, here's a couple of things worth noting:
  • The Code of Values and Ethics is represented by the biggest dot; note that it's no where near the centre of the visualization despite it being at the centre of the TBS diagram
  • The noticeable / largest circular cluster is what I would term the Information, Technology and Communications cluster
  • The second noticeable oval cluster is financial cluster (i.e. how we spend money) 
  • There are a number of things that are in fact floating (i.e. not connected to anything else)
You can manipulate and navigate the visualization ...
  • You can zoom in and select any particular node by clicking and holding it; any unrelated nodes should disappear.
  • The nodes are colour coded and you can opt to look at only the relationships between frameworks, policies, directives, standards, or guidelines.
I'm still processing what it all means 

But I do have a couple of thoughts I'd ask you to chew on:
  1. What we say we are about (values and ethics) and what we are actually about (information, technology, communication and, separately, financial disbursements) seem to be very different
  2. If 'web of rules' is an apt metaphor then ought we not focus efforts on reducing the number of nodes in it so as to not get caught up in it so easily? Wait, we already tried that.
  3. Given that the above already reflects a concerted effort to reduce the web of rules, maybe we ought to consider a more aggressive approach, rather then trying to reduce the web, why not reset it completely and build something new from the ground up?

As always, if you'd like to talk about the web of rules or this visualization please feel free to drop me a line; otherwise I am eager to hear your comments.

Cheers 

Friday, July 13, 2012

Trust is the only thing that scales

Sometimes the best thing you can share is real life advice you've given someone. What follows is an email [almost verbatim] I sent to someone who asked me about the blurring line between professional and personal lives online (emphasis added):
My first impression is that this [person] is doing something awesome [online]; and that I wish the [organization] would find a way to leverage [their] passion for outreach/recruiting purposes (i.e. bring [them] into the fold officially rather than keep [them] at arms length); but that might just be wishful thinking.
'paranoia' by katiew
My professional opinion is that your responsibilities as a communications adviser to monitor this particular situation ends at advising [them] to read the TBS guidelines and remind [them] of [their] responsibilities under the Code of Values and Ethics (and any other unique codes of conduct within the organization).
My reason being that you may be able to police [their] activities now, but if everyone in the [organization] started blogging tomorrow could you scale that approach to your entire organization? Trust in the professionalism of your workforce is the only thing that scales across the entire organization and the only thing that pays dividends in the long term. [This person] is obviously engaged in [their] work, does the organization really want to risk alienating [them] over this?
As you may or may not know I've been blogging about the public service as a public servant for the last 4+ years without major incident. As long as [they are] willing to accept the consequences of [their] actions, whatever they may be, I see no harm in letting [them] continue.

PS - I only got one Guerrilla Renewal submission, here it is, and it is awesome.







Originally published by Nick Charney at cpsrenewal.ca
subscribe/connect
RSS / cpsrenewalFacebook / cpsrenewalLinkedIn / Nick Charneytwitter / nickcharneygovloop / nickcharneyGoogle+ / nickcharney

Friday, May 15, 2009

Weekly Column: National Public Service Week: It Starts With You! (or does it?)

Well, National Public Service Week (NPSW) is quickly approaching and is undoubtedly worth mentioning in this space.

First let me point you to the official Treasury Board of Canada Secretariat (TBS) web page for NPSW.

Then, let me draw your attention to the theme: It starts with you!

If NPSW starts with me, then why can’t I help plan some activities here (in GCPEDIA)? The external TBS page is scant on the details and if I want to help out, it seems that I have to fire off an email to one of the coordinators.

Correct me if I am wrong here but isn't GCPEDIA the only cross-departmental collaborative tool that we have inside the Government of Canada?

Isn't it supposed to help us move away from collaboration via email?

The kicker is that the official NPSW page is being hosted by TBS.

So why a webpage and not a community inside GCPEDIA? Or why not both? The TBS webpage can be the point of contact for people outside the federal public service while GCPEDIA is the coordination takes place.

In my opinion this could be a win-win situation. NPSW benefits from better collaboration, greater involvement in the planning phases, huge reductions in email to regional coordinators, better transparency and less duplication across regions. At the same time, GCPEDIA benefits by gaining new users, new communities, and better exposure nationally. Imagine the Clerk coming out in praise of the collaborative efforts in organizing these events enabled by the use of GCPEDIA.

Whatever the reasons are for not rolling NPSW event coordination inside GCPEDIA, the only tangible one I can think of is that it may or may not involve partners from provincial governments, who sadly don't (yet) have access.

Maybe we should just start something up ourselves... of course we can invite the regional coordinators to the space. Hmmm… there is an idea. I am going to email the regional coordinators (all of them) and ask them to use GCPEDIA to plan their activities.

Holy Cra… Craig Sellars!

No sooner did I type out the last paragraph did I receive an email from Craig Sellars. Craig, the man behind the NPSW page in GCPEDIA sent out an email (in both official languages) to every contact person for NPSW across the country.

Kudos Craig, you beat me to the punch! Here is Craig’s email (reproduced w/permission):


(ENGLISH FOLLOWS)

Bonjour tout le monde,

J’espère tout va bien. Veuillez pardonner mon français modeste.

Je m'appelle Craig Sellars et je travaille avec le Comité Semaine Nationale de la Fonction Publique (SNFP) dans Alberta. J'ai localisé vos noms sur le site Web de SNFP en tant que les coordonnateurs régionaux et contacts départementaux. Si vous n'êtes plus le contact, transfères de cet email au nouveau contact, si vous plait, et réponse ainsi je peux vous enlever de ma liste.

www.gcpedia.gc.ca

Je cours un concours national pour SNFP 2009 pour la Meilleure Nouveau Page 2009 de Usager de GCPEDIA. C'est une excellente occasion d'examiner les possibilités de collaboration de GCPEDIA. Je créai une page pour le concours:

http://www.gcpedia.gc.ca/wiki/Meilleure_Nouvelle_Page_d%27Usager_GCPEDIA_2009

http://www.gcpedia.gc.ca/wiki/Best_New_GCPedia_User_Page_2009

Un exemple, C'est mon page de usager de GCPEDIA:

http://www.gcpedia.gc.ca/wiki/User:Craig.Sellars

GCPEDIA est un outil qui fournit le potentiel pour la collaboration derrière du pare-feu du Gouvernement du Canada, indépendamment d'endroit. J'ai également créé une page générale de NPSW GCPEDIA pour que vous employiez pour montrer et partager des événements nationalement:

http://www.gcpedia.gc.ca/wiki/Semaine_Nationale_de_la_Fonction_Publique_2009

http://www.gcpedia.gc.ca/wiki/National_Public_Service_Week_2009


J'ai inclus des connexions aux GCPEDIA pages régionales que vous pouvez éditer librement. Si vous avez un événement ou l'ordre du jour de SNFP que vous voudriez partager, satisfaire ajoutez-le vous-même, si vous plait, ou expédiez aux détails moi le***.

***Note: Je publierai seulement des événements/ordres du jour de SNFP dans la version finale et de finition. Ils doivent être dans un format téléchargeable (Word, Excel, PDF etc.) ou facilement copié et publia sur la page de GCPEDIA. J'exécuterai seulement le formatage mineur pour nettoyer les pages. Je travaille tout seul.

Nous explorerons que Web 2.0 et GCPEDIA peut faire pour la collaboration dans le Gouvernement du Canada. Sentez-vous SVP libre pour inclure les liens ci-dessus dans vos communications de SNFP 2009.

Merci de votre temps et ayez un jour spectaculaire.

Craig Sellars.


-------------------------------------------------------------------------
(ENGLISH VERSION)

Hello everyone,

I hope your day is well.

My name is Craig Sellars and I am working with the National Public Service Week 2009 (NPSW) Committee in Alberta. I located your names on the NPSW website as Regional Coordinators and Departmental Contacts. If you are no longer the contact, please forward this email to the new contact and reply so I can remove you from my list.

www.gcpedia.gc.ca

I am running a national contest for NPSW 2009 for the Best New GCPEDIA User Page 2009. This is an excellent opportunity to test GCPEDIA’s collaborative capabilities. I created a page for the contest:

http://www.gcpedia.gc.ca/wiki/Best_New_GCPedia_User_Page_2009

http://www.gcpedia.gc.ca/wiki/Meilleure_Nouvelle_Page_d%27Usager_GCPEDIA_2009

An example is my GCPEDIA user page:

http://www.gcpedia.gc.ca/wiki/User:Craig.Sellars

GCPEDIA allows for collaboration behind the Government of Canada firewall, regardless of location. I also created a general NPSW GCPEDIA page for you to display and share events nationally:

http://www.gcpedia.gc.ca/wiki/National_Public_Service_Week_2009

http://www.gcpedia.gc.ca/wiki/Semaine_Nationale_de_la_Fonction_Publique_2009

I included links to regional pages you can edit freely. If you have an NPSW event or agenda you would like to share, please add it yourself or forward the details to me***.

***Note: I will only post NPSW events/agendas in the final, finished version. They must either be in a downloadable format (Word, Excel, PDF etc.) or easily copied and pasted onto the GCPEDIA page. I will only perform minor formatting to clean up the pages. I am a one man show.

This is an exciting opportunity to explore what Web 2.0 and GCPEDIA can do for collaboration in the Government of Canada. Please feel free to include the above links in your NPSW 2009 communications.

Thank you for your time and have a spectacular day.

Craig Sellars.


Suggestion

If you are interested why not help out, and contact a coordinator yourself? After all NPSW starts with you - or does it? I suppose that choice is yours.


Cheers,

Monday, May 11, 2009

Update: Lack of Round-Ups

Hey Everyone,

I just wanted to apologize about the lack of round ups recently but I am suffering from a bit of information overload and just haven't had the time given some of the other things on my plate.

That being said, if for some reason you don't know, Clerk of the Privy Council Kevin Lynch is retiring and being replaced by current Secretary of the Treasury Board Wayne Wouters.

Cheers,