Now What?

Full disclosure: I was recently sent advance copies of two reports (canada@150 c/o the PRI and Road to Retention c/o the Public Policy Forum) and asked to blog about them. This is that post, sort of. Rather than waxing poetic about the reports themselves, I will simply offer up a quick observation on each, and then explore what I think is a far more important question: now what?


canada@150

Admittedly, I didn't read the entire canada@150 report. It’s a behemoth size-wise (I recommend the coles notes version). Rather than skim the entire document haphazardly I zeroed in on the vision of the public service in 2017, which was well-articulated and worth the read. I went so far as creating a data visualization of it:



The nice thing about the visualization is that it helps you get the sense of what the essence of the vision was, is interactive, and offers a lower barrier to entry to prospective readers.


Road to Retention

Despite not actually being listed as a participant in the final report, I was in fact in attendance at the Ottawa session. I quickly skipped over the contextualization in the document as I am familiar with the changing demographics in this country. I was however quite interested in the recommendations put forth. The recommendation that hit closest to home for me was the need for employers to understand that the boundaries of the workplace have shifted. I for one regularly empty my inbox, prioritize my task list and read relevant documentation on the hour commute in to work. Old school management philosophies wouldn't put any value on that work. I gathered all the text from the recommendation section of the report and put together this word cloud of the recommendations in the report.



Truthfully, I was a little disappointed in how the word cloud turned out. I don't think it necessarily conveys the essence of the recommendations (feel free to disagree). Looking back I feel as though being a part of the conversation itself was far more valuable to me than reading the report a year later. Similarly, I assume, to those who participated in the canada@150 process.


Yeah, so reports are all nifty and cool but like now what?

Great question, right? What should we do with the contents of these two reports? There are some bang-up recommendations in both. Surely they deserve a better fate than early retirement to a lonely corner of the internet somewhere?

Please forgive me, and I don't mean to sound insulting, the reports are great, but my feeling is that if we didn't have a plan to use the ideas put forth in these reports why did we invest in the process of creating them?

The problem is by no means unique to either of these reports. In my three years in government I have seen it happen over and over again. Good ideas published in reports only to gather dust.

I think the reason it happens is actually rather simple: we often set the publication of the report as the final stage of the project, sometimes we take it one step further and have a communications plan that exceeds “put it on the website”.

What I never see these reports include is a re-integration plan: how do we take these recommendations and bring them into our organizations. Don't just throw the recommendations out there, point people in the right direction, arm them with communication materials - things they can use within their own social circles, give them an opportunity to connect with other people interested in the ideas. Whatever you do, don't just set up a generic email address to field queries.

I'm not saying rush out there and set up a Facebook fan page, but perhaps you could find a little corner on the web that pulls together all the pieces of the conversations and enables broader community engagement with the ideas.

Workflows that produce reports with recommendations should include the reintegration of those recommendations born out of the ideation process. Failing to do this costs organizations in more ways than I think we understand. There are many ways to do this through outreach, tagging, and aggregation tools using currently available (and often free!) tools.

I don't want to focus too much on the communications aspect, but I am a firm believer that reintegration of recommendations and community engagement needs to be part and parcel of the process that create these types of reports. What we need is akin to a cradle-to-cradle strategy for these types of initiatives. In both of these particular cases these reports were produced from an inclusive and participatory process. My feeling here is that there is a kind of natural opportunity here. The community (even if only temporary as in the cases above) should be the primary means through which the essence of these reports are communicated, championed and reintegrated back into organizations.

There is no better way to reintegrate the findings of a report back into the business fabric than by involving those initial producers back into the fold. Surely their voices lend more credence to the contents. They speak with a conviction deeper than any blogger who was at best tangentially involved in the process. We must shift our thinking and equip participants to move forward in a meaningful way. If we don't, I feel as though we have done them a disservice: their opinions mattered enough for us to solicit them, but not enough to act on them.

Round-Up: 'bout time.

Like I said, a lot has crossed my desk these past few weeks. Hopefully this post captures most of it. Yes this post is rushed ... sorry but rushed updates are better then no updates!


Blogs

Etienne has started posting the results of his unofficial survey on PS Renewal:

1. Challenges of Conducting the survey
2. Access to Web 2.0 and PS Renewal related websites
3. Interest and Usefulness of PS Renewal related websites
4. Getting Involved in PS Renewal
5. Ideas on How to Get Involved

We also wanted to wish AIR a happy anniversary. Btw since drafting this update his blog has seen a slew of new posts – go check it out.

Over the course of his posts Etienne mentioned that:

The figures are better for my friends at CPSRenewal.ca who, despite the fact they use the same platform as I do (Blogger), are able to be reached by an additional 25% of public servants (that means 65,000 more people!). That is a relief, since I think their blog is the single best source of news on PS Renewal. But why is my blog blocked more than their's? I don't know...

The reason that our blog is more accessible then Etienne's is that we registered a unique domain name that doesn't end in ".blogspot.com". Our reasoning (dictated to us by our experience) was that the blogspot domain was routinely blocked by internal firewalls while a unique URL was more likely to reach more of our colleagues. The result was our deliberate purchasing (with our own funds) a domain name to use.

In other blognews GCPEDIA has been garnering some coverage in the blogosphere (outside our own coverage of course). Check out these posts at Spaghetti Testing and SoSaidThe.Org respectively.


2008 Public Service Employee Survey

You should be getting or already gotten a link and an access code in order to complete the 2008 PSES. More information can be found on their website. It goes without saying that this is a good opportunity for you to participate.


Opportunities for Public Servants Abroad

Interested in working in Afghanistan as a Public Servant? Check out this webpage.


News

The Ottawa Citizen published an article called Rise of the Public Sector. Here is the snippet on renewal:

... efforts at public sector renewal should continue and be more widely publicized. In Ottawa, the Privy Council has been leading a reform and renewal effort on the grounds that a well-functioning public sector is crucial to our competitive performance, and that argument will now resonate much more than it has in the past. Slogans that might have seemed pretentious or empty in the recent past -- being the "best employer in the country" -- now have a chance of being given a fair hearing. People who might have aimed at a corporate career may now see some attractions to working in a sector that is, on the whole, untainted by "greed" and now clearly responsible for the well-being of both the economy and society.

I also came across an article entitled The public service must lead change out of Atlantic Canada.


A cool new space for civic-minded young Canadians?

[h/t to Robin for sharing this with us. Here is an email from someone from PPF looking to start an initiative targetted at youth.]

From: Vinod Rajasekaran [mailto:vinod.rajasekaran@ppforum.ca]
Subject: PPX : a cool new space for civic-minded young Canadians

Hi!

My name is Vinod and I am a Research Associate with the Public Policy Forum (PPF). I thought you’d be interested to know that the PPF is starting up a new venture called PPX that is focused on engaging young Canadians – PPX is youth-designed and youth-led.

So, what is PPX?

It is a new kind of space that brings together young Canadians from all fields and sectors to learn about, inform, mingle, collaborate on, influence, and discuss issues that matter to Canada and the world.

Why are we doing it?

Young Canadians care about their communities. But traditional ways of engagement do not respect or reflect the ways in which they organize themselves, interact, and hope to influence. Public issues need to be seen as relevant and worth participating in.

What will we do together?

Using a mixture of web 2.0 stuff (blogging, texting, Facebook, etc.) and events (cappuccino sessions, lectures, dinners, etc.) in new and creative settings, we will generate approaches to tackle issues affecting Canada and the world, strengthen relationships between young professionals and Baby Boomer executives, increase collaboration between the public, private, and not-for-profit sectors, and reinvigorate public debate.

We don’t have a website just yet, but do have a Facebook page where we have discussions, post events, and share ideas. I invite you to check it out and join the group.

Also…the first PPX project is a workshop on retaining young talent. A few words about it: Lately, attracting and retaining young talent has become a challenge for businesses, NGOs, and the public service. To help address this issue, organizations need to better understand the values, interests and priorities of Gen Y on the nature of work and the workplace. While some studies by HR experts exist, rarely has an opportunity been created to bring together Gen Ys, who are the workforce of the future, to develop recommendations.

This workshop is still in conceptual stage but, if you have any ideas or thoughts, feel free to email me!

Here is the link to PPX Facebook page:

http://www.facebook.com/group.php?gid=43065177400&ref=share


Thanks and look forward to hearing from you on PPX!

Cheers,


Vinod Rajasekaran
Research Associate / Associé à la recherche
Public Policy Forum / Forum des politiques publiques
1405 - 130 rue Albert Street
Ottawa, Ontario, Canada K1P 5G4
Tel/Tél 613 238 7858 x 230
Fax/Téléc 613 238 7990
Vinod.Rajasekaran@ppforum.ca