by Kent Aitken A couple years ago my team worked on a project that got some negative attention. I'll go light on the details, ...

by Kent Aitken "Culture, as the saying goes, eats strategy for breakfast, apparently it also eats technology, and probably ...

by Kent Aitken A year ago a friend joined a new government organization, and one of the things she was struck by was how frank, h...

by Kent Aitken This is essentially a two-year delayed corollary to Where Good Ideas Go to Die ,  about the nature of hierarchie...

by Kent Aitken Last year Nick and I went down a long rabbit hole on the idea of the faceless bureaucrat (see: Embracing Authentic...

I've been thinking a lot lately about the issue of risk and how it relates to the idea of fearless advice and loyal implementation . A...

Whenever anyone steps up and tells you that [social media] and the public service don't mix; when they tell you not to, and when they te...