Showing posts with label unions. Show all posts
Showing posts with label unions. Show all posts

Friday, September 11, 2015

On the (Seemingly) Partisan Nature of Public Sector Unions

by Nick Charney RSS / cpsrenewalFacebook / cpsrenewalLinkedIn / Nick Charneytwitter / nickcharneygovloop / nickcharneyGoogle+ / nickcharney

Can someone please reconcile something for me?

How can public service unions engage in (seemingly) partisan activities such as "jump[ing] into the third-party advertising fray for the current federal election campaign" while still purporting to represent the interests of the professional and non-partisan civil servants who make up their membership?

Consider the following the Professional Institute of the Public Service of Canada's recent press release entitled "Radio ads poke fun at Harper government to raise awareness of the impact of government science cuts and muzzling" (click to enlarge):



Or, if you prefer, listen to the ads themselves. Their permissibility seems to stand in stark contrast to the non-permissibility of similar actions by individual civil servants (See: On Non-Partisanship and Anonymity in the Internet Era).

Am I missing something?



Friday, June 5, 2009

Weekly Column: The Role of Unions Reloaded

In the past, I wrote a column in which I explored the role of public service unions (if you go back and re-read that column, make sure you read the comments, and then read this response). In the face of some lingering uncertainty of their role, it seemed to me that the most effective way for me to receive communication from, learn about, and be able to influence decision-making in the union was to get involved. So I decided to set out to add "shop steward" to my CV.


Context

The training was 2 and 1/2 days; paid in full by the union (which really means paid for by my own – and probably some of your - monthly dues). The sessions were geared towards teaching us how to be a shop steward and how to use/interpret the collective agreement (CA).


Quick Recommendation

I would recommend that all public servants take a course of this nature. Not so much to be a shop steward, but to help familiarize yourself with your CA. Should an issue arise, knowing your rights and recourse is important, especially in the absence of solid and enterprise-wide HR solutions, standards, and consistency. I can honestly say I learned more about my rights (esp. regarding leave and harassment) during my training with my union than I did during my departmental or public service-wide orientation session.


Shocked by the Tone

The session started well enough. The Labour Relations Officer (LRO) encouraged us to seek informal resolutions prior to involving the union. However, it quickly descended into the simplistic “management bad – union good” discussion. The adversarial tone of the entire experience was rather shocking and detracted from what was otherwise valuable information.

The conversation also quickly drifted away from the actual training, and towards more substantive questions: ‘how is the union dealing with this? How can we change that? What if we have an issue with this?’ and in every case the answer seemed to be to delegate those decisions to the union executive - that is what they are there for. While participation is supposed to be a founding principle of organized labour, the union’s approach, namely defer any and all matters to labour relations officers, just doesn’t sit well with someone like me.


Making an Exit

By the end of the 2 and ½ days, I could no longer tolerate the adversarial tone that framed the entire experience. In the end, I lost control and I left the room with this little diatribe:

I have some serious reservations about the unionization of knowledge workers in a knowledge economy. Generally speaking, given today’s demographic pressures, I think the relevance of unions will continue to decline.

New labour market entrants (e.g. youth) have no historical connection to organized labour. I have worked in unionized environments for about 10 of my 14 years in the labour force. Yet, I have no deep connection to the movement because I have never had to fight to establish any of my rights, nor have I ever had to resort to filing a grievance to uphold those rights. Work relationships should be managed actively, by all parties, in a manner that renders grievances moot in all but the most terrible of situations.

Furthermore, by 2017, 1 in 5 Canadians will be a visible minority, many of them recent arrivals to Canada, and 96% of them settling in large urban centres, and accounting for 100% of the labour force growth. Their views on unions are likely to be as diverse as their educational, cultural and geographical backgrounds.

Further still, Canada's Aboriginal population, a population with little affinity for the federal government, let alone its unions, is Canada’s fastest growing population segment and represents an enormous pool for potential labour.

Couple all of that with the fact that most public service unions are still communicating via bulletin boards by elevator bays or in lunch rooms, and I would hazard a guess about the pickle that public service unions will find themselves in if they don’t start to do what is required to make themselves continually relevant.

Oh, and in my three years in government I have only worked with a current collective agreement for 2 months, and it was legislated, not bargained.


Conclusion

Mike and I have discussed this issue multiple times and there are a whole host of issues here: legacy, untapped potential, communication, transparency, etc. What happens next? Well we can either sit back and watch, or stand up and get involved, and for once, I am not certain doing the latter will make a difference… there doesn’t seem to be a whole lot of interest among my contemporaries (in mind and attitude, not age) coming-together around the issue, at least not yet.


Monday, January 19, 2009

Round-Up: January 19th

Kathryn May reported that PS unions are set to battle wage freeze.

Etienne offers some thoughts on the State of HR.

There is a new blog in the ever (slowly) expanding unofficial universe of GoC bloggers. You can check it out here.

Interesting piece c/o Harvard Business: Trapped in a Risk-Averse Workplace.


Friday, January 16, 2009

CPSRenewal.ca Weekly: An Interview with ACFO

Recently Joe Boughner [JB], a communications officer from the Association of Canadian Financial Officers (ACFO) let us know that they had just unveiled their new website for their union membership (FI group); and you might be surprised to see what they've done.

We checked out the site and decided to ask him a couple of questions:

[CPSR] What efforts has your union made to incorporate web 2.0 into its communications and where do you see the convergence with public service renewal?

[JB] Thus far we’ve rebuilt our site using WordPress as the content management tool to create an RSS feed for our updates. We’ve also created a series of podcasts aimed at demystifying the FI Collective Agreement.

It’s a learning process for us so we started with things that were really just extensions of our core business operations. We already emailed updates to members; RSS was a logical next step. And our Labour Relations Advisors already help members interpret and apply the Collective Agreement over the phone; podcasts just make this advice more accessible.

As for the convergence with renewal, using web 2.0 technologies is all about reaching the increasingly tech-savvy and much younger FI Community. We see ourselves as stakeholders in the renewal process and it’s up to us to make sure our members understand our role in their working lives. Making the public service a better and more attractive place to work should be the goal of everyone; using 2.0 tools to reach our members is one way we’re contributing to that.


[CPSR]What has driven these efforts?

[JB] Our previous website was almost 10 years old; archaic in web terms. The introduction of web 2.0 tools was part of our broader effort to redevelop our online presence. It wasn’t so much that we set out to use shiny new tools on our website, but rather that when we looked at the best way to get the information out to our membership, these tools seemed to be the best fit.

Our efforts were also driven by our membership. While we were planning the new site we did a survey of our members to gauge their expectations. We learned a lot about their web habits and what they wanted out of the new site. This feedback was instrumental in deciding which features and tools to include.

Lastly, the FI Community is among the youngest groups in the public service. Not only did we need to play catch up when developing our new site, we needed to get out in front and anticipate the future expectations of a younger professional community. Building on an extendable platform like WordPress should leave us plenty of options on that front.


[CPSR]What have the results been?

[JB] It’s a bit early to gauge the results in any comprehensive way; the site launched just prior to the holiday season. However, anecdotally the reaction has been great. We unveiled the site during the Financial Management Institute’s professional development week in the National Capital Region – a popular event for our members – and the response was very positive. We’ll be doing a more thorough review in the coming months but, internally, we are really pleased with the results.


[CPSR]What are you planning for the future?

[JB] It will depend to a large extent on what our needs are going forward. By building the site with WordPress, we have left a lot of doors open for online collaboration and discussion within the FI Community. We’ve always consulted our members on things like collective bargaining proposals; the new site should allow us to do that online in a more collaborative way. We’re also in the process of drafting a white paper on employee engagement; we’re planning to invite comment from the Community and open this up to collaboration online.

We’re also considering the integration of more professional development and networking functionality, either by including services directly on the site or establishing an FI Community presence on other professional sites.

And since we’ve dipped our toes in the multimedia realm with the introduction of podcasts, we expect to carry this forward and introduce videos, more audio and other sharable elements, all in the name of fostering the sense of community among our members and facilitating the spread of information.


[CPSR]Have you read the series of articles we posted on the role of unions in public service renewal? What are your thoughts?

[JB] The posts hit on something that is very important to us going forward. Much of the thinking behind our new site focused on making our members more aware of the services we offer. Our Association does a lot more than collective bargaining – all public service bargaining agents do. It’s up to us, though, to ensure our members know that.

In a more general sense, bargaining agents bring a unique perspective to discussions on renewal. We offer our members a collective voice and we are familiar with the sorts of workplace issues that can have a major impact on how the public service is seen by potential employees of the future.

At ACFO, for example, we are pushing for the renewal of the qualification and classification standards for the FI Community to better reflect modern financial management standards. We are also drafting a white paper that analyzes existing research on the role of employee engagement in recruitment and retention. We are putting that research in a public sector context and will be inviting our members to share their personal experiences.

All of this serves to benefit not only our existing members but also those we hope to attract in the future as part of the renewal effort. It comes down to recognizing that all stakeholders have the same goal – creating a work environment that remains the career destination of choice for the best and brightest Canadians.

Wednesday, November 26, 2008

Round-Up: November 26

News

  1. No recession in Ottawa
  2. How to land a job in Ottawa
  3. 'Whistleblower' sues PSAC over dismissal
  4. Advisers accuse PSAC of selling out rights claim
  5. A tale of two contracts


Blogs

Etienne has a new domain name, update your RSS feeds accordingly.

Mike Kujawski thinks that Social Media will be hot during the recession. He lists a couple of compelling reasons, reasons that proponents could find support for by leveraging the recent speech from the throne's specific commitment to making government more effective (at least in my opinion):

Part of a solid economic and fiscal foundation is the sound management of government. To make Canada’s national government more effective, our Government is committed to reform and streamline the way it does business.

Our Government will pursue innovative reforms to the administration of programs and services, drawing on the successful experiences of other governments around the world. It will build partnerships with third parties and the private sector to deliver better services at a lower overall cost.

Other

Also, following PSAC's lead, CAPE has tentatively agreed to 6.8% over 4 years.



Tuesday, November 25, 2008

Round-Up: November 25

News

My director came by my office and dropped an article for me to read, entitled Digital Diplomacy: New Technologies, New Players . It is about DFAIT's use of Web 2.0 technologies. It's a great read, here is a small excerpt:

All of these initiatives are innovative and worthwhile, but they still fall far short of how opponents of Canadian policies use Web 2.0 technologies to get their messages out.

Here is a response from a fellow public servant to Randall Denley's article - Unions need to wake up to the reality of today's economy - that we linked to yesterday.

Regardless of where you sit on the issue, here is a small selection of the press coverage around PSAC's acceptance of the 6.8% over 4 years:

  1. Economic woes temper public-sector wage demands
  2. Federal employees agree to 'tough times' wage deal
  3. Biggest government union trades money for job security

Apparently the Clerk of the Privy Council may be moving onto a diplomatic position, more info c/o the Toronto Star.

Blogs

Etienne has another hope filled post on his blog worth reading.


Happy Tuesday Everyone.

Monday, November 24, 2008

Round-Up: November 24th

Things inside the GoC

  1. PCO put up a power point presentation from a PS Recruitment fair.
  2. The fall edition of Its my day is up and running.
  3. You probably want to read the speech from the throne if you haven't already. Here is the relevant snippet on Public Service Renewal:
The Public Service of Canada is a key national institution. Public servants inspect our food and police our borders. They deliver programs and services to millions of Canadians in every region of this country, from our largest cities to the most remote Arctic communities. Drawing on the recommendations of the Prime Minister’s Advisory Committee on the Public Service, our Government is committed to the continued renewal of the Public Service.

News
  1. Don't ignore value of digital generation
  2. PS faces forced wage controls
  3. Ottawa public servants face stagnant wages, fewer colleagues
  4. Unions need to wake up to the reality of today's economy
  5. How clerk's job moved to the centre of power
  6. Federal public service faces challenge of renewal
  7. Civil service hiring outlook remains healthy

Blogs
  1. What's the Fuss Over Leadership? c/o Etienne
  2. On-the-Spot Job Offers: Real Solution or Quick Fix? (c/o Etienne - we really like this one!)
  3. For What it's Worth c/o Paul Crookall @ CGEM. (I was also @ the Osbaldeston Lecture, I hope to provide my reaction in the future, but in the interim you can get the flavour of the lecture from Paul's blog posting.)

Interesting Armchairs being offered @ CSPS

  1. Depression Was Not Part of my Career plan (EN/FR)
  2. Bottom Up Change: It Starts with an Individual (EN/FR) (by our Friend Etienne Laliberté)
  3. Government Blogging - Best Practices and Tips for Success (by our friend Mike Kujawski)

Other things of interest
  1. 10 Ways to Make Office Slacker Pull His Weight

Monday, October 6, 2008

Round-Up October 6

Here is a small editorial from the Sault Star entitled, No need to clam up.

Jessica McDonald, BC's Premier Gordon Campbell's deputy minister and head of the public service gave an interview to the Vancouver Sun. Here is a great excerpt:

"The new generation of workers is less interested in a career with one organization for their whole career than they have been in the past," she said.

"We need to grab hold of these employees in their first year and let them design their career path, rather than just assuming -- the way it was in the past -- that where they started is where they want to be out into the long term."

To really change, she said, the public service needs to shift its attitude from within.

"We want people to feel like their jobs are rewarding, like they actually have some influence over their own work environment and how they can do their job the best," she said.

Frustrated federal prosecutors across Canada are quitting over poor pay coupled with increased work loads.

The National Post came out in favour of less government regulation citing the recent listeriosis outbreak while referencing the CFIA employee who sent a classified document to his union.

Meanwhile, a bureaucrat fighting the Public Service Commission has won the right to remain anonymous.

... and, PSAC has [an] opportunity to elect '[their] employer says Fitzpatrick (c/o Hill Times so a subscrption is required) [Aside: Given, how the party that assumes power will approach its relationship with the public service matters (to both public servants and Canadians in general) but union involvment in this issue makes me a bit uneasy. Does anyone else see this as a potential conflict of interest issue? I assume their is an official policy somewhere on this, if anyone could provide us with a link on we would be happy to share it.]

Government of Canada Offerings

Armchair discussions at the CSPS have resumed. Click here to see their Calendar.

PCO just released a great page on their website, The Role and Structure of the Privy Council Office 2008 -- one stop shop for understanding everything PCO does.


Finally - thanks for all your comments (on the blog) and your emails. It is great to hear from you, keep it up.




Tuesday, September 9, 2008

Round-Up: September 9th

I just wanted to thank everyone who attended the barcamp - it was awesome. [h/t to Colin et al for organizing]

The NRCan Wiki is by far one of the best deployed pieces of web 2.0 technologies in the federal government today. I am surprised that more departments haven't gotten on board / that the centre hasn't picked it up and ran with it as a PS wide exercise.

I know what I will be trying to champion within my own department in the next month ... better start on the 'artillery work'.


News


From the E.X. files - The Deputy has no clothes.


Research Papers

A colleague flipped me an email with a link to a recent discussion paper entitled, Will the Unionized Workplace Attract and Retain New Talent? Given our previous columns we figured it might be worth the read (FYI we are currently reading it so no opinion can be shared as of yet).


Blogs

Peter Smith weighs in on unofficial government bloggers.

Etienne Laliberté raised some great points in his blogging @ work.gc.ca post so I am linking to it again.

CSPS

The Canadian School of Public Service has decided to start podcasting:

With the launch of the new Podcasting Directory in the fall of 2008, audio and audio-video files will be available for download directly from the School’s website which will further extend the reach of the Armchair Discussion Program and allow you to learn at your convenience. Such services help to minimize the barrier of time for participants in the regions.

Not to mention it just makes good sense to allow people access to knowledge and training when it is convenient for them to access it, and in the medium they want to access it...


Tuesday, September 2, 2008

Round-Up September 2

News

Given our previous columns on the role of unions and the fact that this was Labour Day weekend, I just wanted to share this article about the place of unions in Canada today.

Here is an excerpt:

Most job-holding Canadians do not belong to unions and express absolutely no wish to join. That's the most striking and (in numerical terms) the most convincing conclusion that emerges from the Nanos Research national survey of 1,000 employees.

Behind that single fact we can glimpse a major change in Canadian society, the slow but apparently inevitable death of a once-vibrant force in national life. Unions see themselves as a key to the good life: high incomes, job security, decent pensions, workplace safety. But for some reason this attractive package attracts few buyers. In a service economy, unions are now offering a service that relatively few citizens want.

Blogs We Like


Etienne Laliberté has officially launched
An Inconvenient Renewal version 3.0. Here is the email announcement he made for it as well as a Bottom-Up Renewal Group:

***email starts here***

[Le français suit]

Hello,

I am a federal public servant based out of Vancouver, British Columbia, and I am the author of the paper "An Inconvenient Renewal" which can be found on the Canada Public Service Agency
Intranet Site.

I am pleased to announce the public release of AIR 3.0 or if you prefer, "An Inconvenient Renewal version 3.0". You will find the document in the form of a website at this address:
http://sites.google.com/site/aninconvenientrenewal . AIR 3.0 includes the original paper and new commentaries for each of the section of the paper. The website also allows visitors with Google accounts to post documents and comments on each page. Please feel free to use these features.

I am also taking the opportunity to announce the launch of an other personal PS Renewal-related initiative I called "Bottom-Up Renewal", which you will find at this address:
http://groups.google.com/group/bottom-uprenewal/web . The initiative is built on the user-friendly Google Group platform and is meant to provide public servants with a means to share what they are doing that supports PS Renewal. The group is open to everyone. Take the time to browse through the organization practices and individual actions public servants have taken, as well as provide some of your own.

I would be very grateful if you could take a few moments to fill the following surveys:

(If you can't access the surveys from your work station, please take a second to let me know by email at Laliberte.Etienne@gmail.com so I can factor this in the analysis of the responses.)

Please forward this email to your friends, colleagues, bosses and staff, and visit my blog at
http://etiennelaliberte.blogspot.com where you will find even more articles of interest, links, reading recommendations, and polls.

If PS Renewal is of interest to you, I also recommend you take a look at this site:
http://www.cpsrenewal.ca .


Best regards,

Etienne Laliberté
Public Servant of Canada

Laliberte.Etienne@gmail.com

-------------------------------------

[Français]

Bonjour,

Je suis un employé de la fonction publique fédérale basé à Vancouver, Colombie-Britannique, ainsi que l'auteur du document "Un renouvellement qui dérange" disponible sur le site Intranet de l'Agence de la fonction publique.

Je suis fier d'annoncer la sortie de "Un renouvellement qui dérange version 3.0". Vous trouverez le document sous la forme d'un site Web à l'adresse: http://sites.google.com/site/unrenouvellementquiderange . Le site comprend le document original ainsi que de nouvelles réflexions pour chacune des sections du document. Le site Web permet également aux visiteurs possédant un compte Google d'ajouter des documents et commenter les pages. Vous êtes bienvenus d'utiliser ces fonctionnalités.

Je saisis aussi cette occasion pour annocer le lancement d'une autre initiative personnelle liée au renouvellement de la fonction publique que j'ai intitulée "Bottom-Up Renewal", que vous trouverez à cette adresse: http://groups.google.com/group/bottom-uprenewal/web (note: disponible en anglais seulement). Cette initiaitve utilise la plate-form Google Groups et vise à fournir aux fonctionnaires un moyen de partager ce qu'ils font pour soutenir le renouvellement de la fonction publique. Le groupe est ouvert à tous. Prenez un moment pour naviguer à tarvers les pratiques organisationnelles et les actions individuelles prises par des fonctionnaires, et aussi contribuer les vôtres.

Je vous serais gré de prendre quelques minutes pour compléter les deux sondages suivants (note: disponibles en anglais seulement):

(Si vous ne pouvez pas accéder ces sondages de votre poste de travail, veuillez me le laisser savoir en me répondant par courriel à Laliberte.Etienne@gmail.com afin que je puisse en tenir compte dans l'analyse des résultats.)

Je vous demanderais de faire suivre ce courriel à vos amis, collègues, patrons et personnel, ainsi que visiter mon blog à l'adresse http://etiennelaliberte.blogspot.com où vous trouverez d'autres articles d'intérêt, des liens, des suggestions de lecture, et des sondages.

Si le renouvellement de la fonction publique vous intéresse, je vous suggère également de jeter un coup d'oeil à ce site: http://www.cpsrenewal.ca .

Sincères salutations,

Etienne Laliberté
Employé de la fonction publique du Canada

Laliberte.Etienne@gmail.com



Friday, July 18, 2008

CPSRENEWAL.CA Weekly: Putting Our Money Where Your Mouth Is

I typically don’t waste time responding to inflammatory remarks that serve little constructive purpose. However, last week’s column, The Role of Unions, earned us a comment that I think needs to be addressed:

another cup of whine with that sir? said...

oh, here we go again. Sooooo, if I understand you correctly, you know nothing about your own union and it must be because unions are irrelevant, too old, incompetent? It couldn't possibly [be] because you have taken no steps to education [sic] yourself or to find out how to get involved? Noooooooo, couldn't be that. Must be everyone else right? Your series of articles are proving to be nothing but alot [sic] of whining about how no one is doing anything for you.....what are you doing for yourself?


I could respond to the comments above in any number of ways but most would be, much like the comment itself, beside the point. Below are my responses to the charges I can make out in the reader’s comment above.

Charge # 1: I know nothing about my Union

My union card is in the top drawer of my desk. My union’s website is bookmarked on my browser. I am subscribed to their relevant mailing lists, although I wish they used an RSS feed. I know about the EC conversion process. I know that the union is still negotiating the salary scale of my group and that so far “all non-monetary issues have been resolved”. I know that the preceding statement is also apparently enough to satisfy the concerns of most people affected by the conversion despite its complete lack of detail.

In short I know where to find the information they provide. Moreover, I have actively brought the subject up in conversation with others and have directed them to the information and have encouraged them to get their union cards. However, I also know that I had to go and find the information myself and that the $35 a month I pay in dues does not contribute to a proactive communications strategy (i.e. outreach).

What I don’t know, and what I tried to identify in last week’s column, is what their role will be for the next generation of Public Servants. Recall my previous statement:

My uncertainty regarding the role of unions stems from the PS’s difficulty in facing modern pressures (e.g. use of technology, work flow, time sensitivities, etc), and the demographic and generational challenges it has yet to overcome.

Charge # 2: I’ve identified unions as irrelevant, too old and incompetent

I said nothing of the sort. I said that I think that unions appear to have identified the need to reaffirm their continued relevance, and offered an example from the Public Service Alliance of Canada’s website. I explained that I didn’t think that organized labour, in its current form, appealed to Gen Y:

[Gen Y] is extremely confident in its ability to be top performers, not to mention has significant pre-government experience in performance pay based employment, [so it] has no reason to be concerned with performance based pay… one of the biggest issues our generation has in the workplace is poor performers who maintain employment not because of their proficiency but despite it. In this example, a collective agreement can be seen as a hindrance to their own aspirations rather then a guarantor of certain (self evident) rights in the workplace.

Nowhere in the column do the words ‘irrelevant’, ‘too old’ or ‘incompetent’ even appear. Well I suppose that isn’t entirely true. I did use the word ‘irrelevant’ once when I said that, “providing employment for life (i.e. indeterminate status) and pay increases tied to tenure rather than performance effectively makes one’s performance largely irrelevant”.

Charge # 3: All I do is whine about how others are doing nothing

I concluded the column by offering two constructive (and non-mutually exclusive) options – Union-led or Gen Y-led renewal in hopes of providing a small kernel upon which we can build future conversations. Again, quoting myself:

[I]ntuitively I feel as though there is potential for unions to step into the gaps that Gen Y sees in their work environments (work-life balance, being challenged in the workplace, training and development, promoting the use of new technologies and social media, better information sharing, etc.) and champion those issues in order to gain their support.

Conversely, perhaps it is Gen Y who should take the lead here. Collectively they could bolster their involvement in union activities, infiltrate their leadership and tune their activities towards their own workplace issues. I have a sense that if unions can be used to advocate issues that resonate with younger generations of workers, then they are likely to be successful in attracting their support.

I fail to see how either option can be construed as ‘whining’. It is my honest opinion that there has been a lack of conversation on the role of unions in the renewal process both online and offline. I thought the column was an honest effort to mitigate that fact.

Charge # 4: What am I doing for myself?

Unfortunately, responding to all of the above has offered relatively little new content to the subject of renewal and so I have tried to keep my responses short, clear, and respectful. Thankfully, the forthcoming response to this last charge is something I have wanted to put out there for a while because sharing ways to get involved in the renewal process is important. Hopefully it encourages others to get involved, share how they are involved, or make suggestions on how to bolster some of my own activities. I have broken down my efforts as best I could into categories.

In general
  • Contribute to working papers on renewal as it relates to different functions of government
  • Participate in focus or working groups inside and outside my department
  • Stay connected to people involved in renewal projects
  • Provide informal feedback on renewal projects through informal networks
  • Provide advice and encouragement to new hires and always offer my card coupled with an invitation to contact me at any point to discuss any matters further
  • Take my work seriously and make a concerted effort to consistently deliver on my responsibilities on a daily basis
  • Effect my overall work culture in a positive manner by demonstrating enthusiasm and welcoming new challenges
As an executive member of my departmental youth organization
  • Help integrate new hires by providing information relevant to new hires
  • Solicit feedback from new hires on the on-boarding process via informal discussions
  • Draft recommendations to senior management on how to better integrate its new hires
  • Host Lunch and Learns in order to facilitate knowledge transfer to new hires
  • Host social events to help new hires network with each other and with more senior public servants
As an executive member of my departmental intranet steering committee
  • Advocate for the use of Web 2.0 technologies and social media
  • Make recommendations to senior management on how to proceed with revamping the intranet site
As an executive member of my departmental training and development committee
  • Advocate and design informal mentoring initiatives
  • Evaluate development programs for employees
  • Make recommendations to senior management on how to streamline PSR campaigns
As a founding member and contributor to CPSRENEWAL.CA
  • Started a website on the subject of public service renewal
  • Aggregate information relevant to renewal and post online for the benefit of others
  • Write weekly columns that aim to contribute to the renewal discourse
Conclusion

There are undoubtedly people who disagree with the opinions that we present in our columns, that much is expected. What we publish on the site should never be construed as bitching, moaning, or whining (BMW). Our aim is to provide information to those who are interested in it, and respond to the Clerk’s call to get involved in the larger renewal process.

I’ve just shared how I am involved in that process – What are your thoughts? What kind of things would you suggest? What routes have you taken? What routes are you still exploring? Which routes should I avoid?

While I’d like to hear from everyone on these questions, I’m particularly interested in what ‘another cup of whine’ might have to offer. Ironically the comment did precisely what it accused us of doing with our weekly columns – it expressed displeasure with the current state of affairs, yet offered nothing by way of pro-active solutions.

With that – we’d like to renew our call for your participation – good comments or bad, let us know how we’re doing. If you’d like to see a particular topic covered, or if you’d like to help write on a particular topic, we want to hear about it, and want to help develop your ideas if we can.

Finally, to those who have demonstrated your support and offered your constructive comments, we thank you. Keep it up.

[Update 1:55 pm - please follow through to the comments left on this post by Chamika and Etienne Laliberté. Again, we appreciate your contributions.]

Friday, July 11, 2008

CPSRENEWAL.CA Weekly: The Role of Unions

I set out this week with every intention of attempting to flesh out the role of public sector labour unions in the renewal process, and where and how they might fit into the future of the Public Service (PS). This column has in fact been rewritten numerous times but in the end I have nothing but questions.

My point of departure for this topic is my contention that PS unions should, by default, have a vested interest in the renewal process, considering that their memberships are dependent upon the hiring and retention practices of the employer.

My uncertainty regarding the role of unions stems from the PS’s difficulty in facing modern pressures (e.g. use of technology, work flow, time sensitivities, etc), and the demographic and generational challenges it has yet to overcome.

Can a collective agreement really reign in the blackberry?

Can it address the chronically slow pace at which the PS is moving to adopt new technologies?

Do recent immigrants and/or recent post-secondary graduates (two prime groups for PS recruitment efforts) feel any connection to organized labour?

Not Going Away

All of the above being said, while unionization remains firmly entrenched within the Public Service, I think that unions have recognized that they need to ensure their relevance moving forward. As evidence, I offer an excerpt from the Public Service Alliance of Canada’s website:

Have unions outlived their usefulness?

NO!!!

The current reality for most non-unionized workers demonstrates this clearly.

The belief that individuals can do better for themselves is the myth, not the reality.

There is strength in numbers. Why do you think employers fight so hard to be "union-free"!

Unions do make a difference...


I am not sure to whom this plea is aimed. Generation Y has been closely watched by parents, teachers and the media. Gen Y grew up in a fragmenting popular culture where diversity and self expression was the norm. They became adults in booming economies with shrinking populations, and, as a result, have always been highly valued. The rhetoric of the above statement – the combative relationship between the employer and employee – fails to resonate with Gen Y. Gen Y has too strong a sense (whether warranted or not) of its own potential and importance for them to think that “belief that individuals can do better for themselves is a myth”.

In the Media

This past Monday, 200 unionized Viterra employees went on strike. The issue seems to be that workers have rejected a 27% raise over the next 5 years, where 6% would be guaranteed this year and the remaining 21% would be tied to employee performance over the next 4 years.

I only mention it because providing employment for life (i.e. indeterminate status) and pay increases tied to tenure rather than performance effectively makes one’s performance largely irrelevant. Public service executives have bonuses tied to performance. Private sector companies have been rewarding performance since before the dawn of time.

A generation of workers that is extremely confident in its ability to be top performers, not to mention has significant pre-government experience in performance pay based employment, has no reason to be concerned with performance based pay. Listen to people chatting around the water cooler, one of the biggest issues our generation has in the workplace is poor performers who maintain employment not because of their proficiency but despite it. In this example, a collective agreement can be seen as a hindrance to their own aspirations rather then a guarantor of certain (self evident) rights in the workplace.

Still, there are other examples of union activity that seem to provide counter examples.

From Personal Experience

Speaking now from personal experience, I have spent most of my own career working in unionized environments without ever taking an interest in them. In fact, I have been a member of a union for the 7 of the last 8 years without ever actually getting involved. I told one of my colleagues about how I was struggling to write this column. He could only offer me a piece of (humorous) cynicism, “So far my union manages to squeeze $35/month from me while delaying my 'real' salary for 3 years which probably holds less-than-favourable implications for my previous income tax filings. Gee thanks.”

In my recent conversation with new public servants, I brought up the subject of unions. Being from the same occupational group, we share the same union. None of my colleagues could name it, had been contacted by it since they started their employment, or knew how to contact the union should the need arise. After our conversation I sent them information on how to contact the union. However, the only reason I knew how to do it was that I happened to see a black and white print out tacked to a bulletin board in one of the elevator bays. It indicated that if I didn’t get onto my union’s website to register then I was not a full member of the union and did not have full rights (attending and voting in meetings, etc). I found this ironic since they had already collected over a full year of union dues, not to mention that posting something on a bulletin board is a pretty ineffective way to communicate with your membership.

Moving Forward

To be clear, in no way am I advocating for the dissolution of PS unions, only stating that I am uncertain as to their role in the future. To date, I haven’t come across even a remotely definitive clue as to what should be their role moving forward. However, intuitively I feel as though there is potential for unions to step into the gaps that Gen Y sees in their work environments (work-life balance, being challenged in the workplace, training and development, promoting the use of new technologies and social media, better information sharing, etc.) and champion those issues in order to gain their support.

Conversely, perhaps it is Gen Y who should take the lead here. Collectively they could bolster their involvement in union activities, infiltrate their leadership and tune their activities towards their own workplace issues. I have a sense that if unions can be used to advocate issues that resonate with younger generations of workers, then they are likely to be successful in attracting their support. Although again, I am not certain of the degree to which a collective agreement is the proper venue for such an exchange to take place. Furthermore, given the homogeneity of the content of agreements across the public service, I’m not sure what unions are doing as far as making recommendations on issues such as learning & development, work-life balance, etc.

At the very least, envisioning the role of unions in the renewal process seems to be a subject meriting further discussion (that’s your cue to offer your comments).